Billing and Invoicing

• Where do I go to find past invoices on my account?
• I need job numbers, PO numbers, or other custom bits of text on the invoices sent to me. How can I get that?
• How do I add credits to my account?
• I sent a small render job through your farm yesterday, but I don’t have an invoice today…why?
• Account Signup
• What is your refund policy?
• When I try to submit a job, I get an error message saying my account is suspended?
• How do I change my agent ID?
• Large account requirements
• Why did my credit card payment fail?
• Why do you charge a card validation fee?
• How do you compute invoice charges?
• What is an Octanebench point per hour?