Terms of Service and Privacy Policy
Welcome to Pixel Plow! Our vision is to provide you with a flexible and affordable way to access the power of our farm for all of your rendering projects. A few tips as you get started:
1. Before you submit your first job, make sure you read the application-specific articles of our Support Portal.
2. Pick a directory for your completed jobs that is easy to find so you can keep track of them.
3. Try sending a small, simple job first to make sure you understand how our process works.
Don’t hesitate to contact us. We’ve done our best to provide a rendering experience focused on what is most important to our customers. If there is something we can clarify or help with, we would love to hear from you. Rendering endlessly starts now!
Terms and Conditions:
I hereby agree to be bound by these Terms and Conditions with Master Mind Productions, Inc dba Pixel Plow (“Pixel Plow”)
I hereby acknowledge that I, “Client”, am authorized to create a Pixel Plow account, that I am authorized to provide payment to Pixel Plow, and that I am authorized to upload content to Pixel Plow for rendering.
By accessing Pixel Plow, downloading its programs, or uploading content to be rendered, Client agrees to be bound by these Terms and Conditions, all applicable laws and regulations, and agrees that the Client is responsible for compliance with any applicable local laws. If any user does not agree with any of these terms, they are prohibited from using or accessing Pixel Plow. The materials contained in this web site and in Pixel Plow software are subject to intellectual property law are protected by applicable copyright and trademark law.
Non-Disclosure. Pixel Plow understands and acknowledges that Clients will submit confidential information to Pixel Plow for rendering, therefore Pixel Plow will hold all Client submitted data and projects in confidence, and will not copy, use, or share Client data with any person or entity outside of Pixel Plow and its employees without the express written authorization of the Client. Pixel Plow will not store Client’s complete render projects from the Client after the render job has been completed and delivered back to the Client or cancelled by the Client.
Client acknowledges that by sharing their Pixel Plow account name or password, Agent GUID, or other account information provided by Pixel Plow, Client has authorized those additional people or entities to submit projects to Pixel Plow, and Client will be charged for those projects. Client acknowledges that these additional people and/or entities are their agents and are bound by these Terms and Conditions.
Client agrees to allow Pixel Plow to charge its credit card for all jobs submitted for rendering, subject to our pricing policy. Client’s credit card information will be stored by Pixel Plow for convenience in processing future transactions. Pixel Plow is authorized to charge a Client, according to the policy, for any GHz-hours completed by Pixel Plow regardless of completion of the total job or early cancellation by the Client.
Client will review all jobs and orders prior to submission, and will be charged for all GHz-hours used, according to the Pricing Policy, for all jobs, even if the data submitted by the Client is incomplete, improperly submitted, or corrupted. By submitting content, a user acknowledges that they are a Client or are an authorized agent of a Client, that they are authorized to submit the project to Pixel Plow for rendering, and that they are authorized to give Pixel Plow permission to charge the Client.
Client may terminate a render job after it has been submitted to Pixel Plow, but Client will be charged for all jobs, even if the job is terminated prior to completion. Client will only be charged for actual GHz-hours spent rendering the project if the job is terminated before completion.
If the Client chooses to use the budget feature on submission of a job, Pixel Plow will attempt to suspend rendering when it calculates that the costs of rendering the project will surpass the budget given by the Client. Client will be notified of the suspension of the render project by email and will need to give Pixel Plow authorization to continue the project, or the project will not be completed, and the Client will be billed for the GHz-hours used. Pixel Plow does not guarantee that it will be able to calculate the total cost of a render project and reconcile it to the budgeted amount prior to the costs of the render project exceeding the budgeted amount.
Pixel Plow shall not be responsible for any of its Client’s project deadlines or timelines that are not met. Pixel Plow will not guarantee delivery of a completed render job on any timeline or at any specific rendering speed. Any information on our website related to processing speed is for educational purposes only, and is not a guarantee of future processing speeds. Pixel Plow shall not be responsible for any claimed damages, including incidental damages, consequential damages, lost profits, lost savings, business interruption, or loss of data which may arise from use of Pixel Plow’s services, for any reason whatsoever.
Client shall defend, indemnify and hold Pixel Plow harmless against all actual and alleged claims, causes of action, loss, liability, and/or injury, whether brought in a court of law or by administrative action, arising out of the Client’s use of Pixel Plow, its software, or its services. This indemnification includes, but is not limited to, reimbursement for all costs, fees, attorney fees, fines, and judgments.
Any and all disputes arising out of or relating to this Terms and Conditions shall be resolved by mandatory arbitration in accordance with the rules of the American Arbitration Association, United States Arbitration and Mediation, Inc., or Judicial Arbitration and Mediation Services, or their successors, at the option of the person commencing the arbitration. Venue of such arbitration shall be set in King County, Washington, USA. This arbitration clause shall bind Client and any agent who uses Pixel Plow on the Client’s behalf.
If Client discovers a claim or demand against Pixel Plow that is subject to arbitration under this Terms and Conditions, the Client shall have one year from the date of such discovery in which to settle such claim or to start arbitration on it. If the Client fails to initiate arbitration within the period stated, the claim or demand in question shall be deemed to have been abandoned.
Clients will be required to download Pixel Plow software to upload render projects. Pixel Plow grants a revocable license to Clients for use of this software for the sole purpose of submitting projects to Pixel Plow. This license is non-transferable, revocable, and non-exclusive. By downloading any Pixel Plow software, you agree not to tamper with, modify, decompile, or reverse engineer the software.
PIXEL PLOW DOES NOT WARRANT THAT THEIR SOFTWARE WILL WORK WITH OTHER SOFTWARE AND HARDWARE PROVIDED BY THIRD-PARTIES. INSTALLATION OF PIXEL PLOW SOFTWARE AND USING PIXEL PLOW SERVICES IS AT THE CLIENT’S SOLE DISCRETION, AND THE CLIENT IS SOLELY RESPONSIBLE FOR ANY DAMAGES TO ITS HARDWARE, SOFTWARE AND DATA. Although Pixel Plow does not warrant compatibility with third-party hardware or software, please notify Pixel Plow of any incompatibility that is discovered.
CLIENT ACKNOWLEDGES THAT PIXEL PLOW’S SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND, AND THAT PIXEL PLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
No software provided by Pixel Plow may be downloaded or otherwise exported or re-exported to any country for which the U.S. maintains an embargo on such exports, or to a person or entity identified on lists of the U.S. Treasury Department or the U.S. Commerce Department, which control such exports. By downloading or using Pixel Plow’s software, you agree to the foregoing and represent and warrant that your use of Pixel Plow’s software and services do not violate U.S. law.
Pixel Plow is not liable for failure to perform if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), failure of third party equipment, hostilities, terrorist activities, government sanction, blockage, embargo, labor dispute, strike, lockout, interruption or failure of electricity or telephone service, or any other interruption beyond Pixel Plow’s control.
Any provision of this Terms and Conditions which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof, and any such prohibition or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.
This agreement shall be governed by and construed in accordance with the laws of the United States of America and of the State of Washington.
This Terms and Conditions embodies and constitutes the entire understanding between the parties with respect to the use of Pixel Plow’s services, and all prior contemporaneous agreements, understandings, representations and statements, oral or written, are merged into this Terms and Conditions.
Pixel Plow reserves the right to change or update its Terms and Conditions. The current version of the Terms and Conditions will replace and supersede all previous versions of the Terms and conditions.
Privacy Policy:
Your privacy and the security of your data is important to Pixel Plow.
Non-Disclosure. Pixel Plow understands and acknowledges that Clients will submit confidential information to Pixel Plow for rendering, therefore Pixel Plow will hold all Client submitted projects and associated raw data in confidence, and will not copy, use, or share such Client data with any person or entity outside of Pixel Plow and its employees without the express written authorization of the Client. Pixel Plow will not store Client’s complete render projects from the Client after the render job has been completed and delivered back to the Client.
Pixel Plow collects information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number and credit card information. You may, however, visit Pixel Plow anonymously.
Any personally identifiable information that a Client provides to Pixel Plow may be used in one of the following ways:
To process transactions
Your personally identifiable information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order, account, and Pixel Plow services.
Pixel Plow implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Pixel Plow offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems who are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will be kept on file for more than 60 days in order to facilitate future orders.
Pixel Plow does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating Pixel Plow, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Pixel Plow may also release your information when it believes release is appropriate to comply with the law, enforce our site policies, or protect ours, or others, rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Because Pixel Plow values your privacy, it has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Pixel Plow therefore will not distribute your personal identifying information to outside parties without your consent.
Pixel Plow is in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). Our website, products and services are all directed to people who are at least 13 years old or older.
By using our site, you consent to our privacy policy.
Pixel Plow reserves the right to change or update its Privacy Policy. If Pixel Plow changes this Privacy Policy, Pixel Plow will post the current Privacy Policy here.
